1. Introduction

This Privacy Policy explains how Bright View Clinic & Surgery Pte. Ltd. (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. By using our website, booking our services, or visiting our clinic, you consent to the practices described in this policy.

 

2. Collection of Personal Data

We may collect personal data from you in the following ways:

• When you make an appointment or register at our clinic

• When you submit forms on our website (e.g., contact or booking forms)

• When you communicate with us via email, phone, or social media

• When you participate in our events, screenings, or marketing campaigns

The types of personal data collected may include:

• Name, NRIC/FIN/passport number

• Contact details (address, phone number, email)

• Date of birth, gender, nationality

• Medical history, prescriptions, or health-related information

• Payment details or insurance information

 

3. Purpose of Data Collection

Your personal data is collected and used for the following purposes:

• To schedule, manage, and provide medical consultations or treatments

• To process payments, claims, and insurance-related matters

• To contact you regarding appointments, test results, or follow-ups

• To manage clinic operations, administration, and record-keeping

• To comply with legal and regulatory requirements (e.g., MOH, CHAS, Medisave)

• To send updates, reminders, or educational materials (with your consent)

 

4. Disclosure of Personal Data

We may share your personal data with:

• Government or regulatory bodies (e.g., Ministry of Health, CPF Board)

• Approved insurance providers and Third-Party Administrators (TPAs)

• Partner laboratories, diagnostic centres, or healthcare professionals

• IT, marketing, or administrative vendors supporting our operations

We do not sell or rent your personal data to any third party.

 

5. Protection of Personal Data

We implement appropriate administrative, physical, and technical measures to safeguard your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

 

6. Retention of Personal Data

Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws (e.g., medical record retention requirements).

 

7. Access, Correction & Withdrawal of Consent

You may request to:

• Access or correct your personal data; or

• Withdraw your consent to the collection, use, or disclosure of your data.

Requests can be submitted tot:
📧 brightviewclinicandsurgery@gmail.com
📞 +65 6513 3700

We will respond to all requests in accordance with the PDPA.

 

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and site performance. You can disable cookies in your browser settings, though some features may not function properly.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

10. Contact Us

If you have any questions about this policy or how your data is handled, please contact:
Bright View Clinic & Surgery
📍 10 Haig Rd, #01-359, Singapore 430010
📧 brightviewclinicandsurgery@gmail.com
📞 +65 6513 3700